Vietnam’s VinFast reports customer to police after ‘false’ YouTube complaints By Reuters

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3/3 © Reuters. FILE PHOTO: Workers work at the Vinfast Auto Plant for its opening ceremony in Hai Phong City 2/3

By James Pearson HANOI (Reuters) – Vietnamese automaker VinFast reported one of its customers to the police for comments he made on YouTube about the quality of his car. Tran Van Hoang, a Vietnamese YouTuber with 455,000 followers, uploaded videos about his VinFast Lux A2.0 car that contained “bogus content” that “affected VinFast’s reputation,” the company said in a May 2 statement. “Although Mr. Tran Van Hoang proactively removed these videos, we kept all the evidence and sent our complaints to the police,” the statement said. “The police have received our presentation and have made an appointment to work with Mr. Hoang.” VinFast, part of the Southeast Asian country’s largest conglomerate Vingroup, plans to launch its electric vehicles in the United States next year, its chief executive told Reuters last week. It is also considering a possible stock sale that could value it at $ 60 billion and plans to sell cars in Canada and Europe. In the now-deleted video, a copy of which remained on the Internet Archive website, Hoang had said that he was proud to own a VinFast car and was only reluctantly highlighting the issues. Vingroup was founded by Vietnam’s richest man, billionaire Pham Nhat Vuong, and has interests spanning real estate, resorts, schools, hospitals, and smartphones. In a statement to Reuters, VinFast repeated that it had sufficient “good cause to show that it is not just a normal complaint.” “This is the first time we have reported someone to the authorities to protect our reputation and our customers,” said VinFast. “If a similar incident occurs when we operate in the United States, we will also submit a request to authorities in accordance with local law and to protect our legal rights.” VinFast declined to say to which police department the case had been reported. An official who answered the phone at the police headquarters in Ho Chi Minh City, where Hoang is based, said he was unaware of the case. Hoang, the YouTuber, declined to comment.

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